SABER DESKSaber Desk · Legal
Refund policy
7-day, no-questions refund. If the Compliance Guide is not what you needed, you get your money back. You do not have to explain, justify, or fill in a form.
How to request it
Within 7 days of purchase, either reply to your receipt email and say you want a refund, or email hello@saberdesk.com from the address you used at checkout (or include your order reference). That is the whole procedure.
How it is processed
The refund is issued by our checkout provider — the Merchant of Record named on your receipt — back to the original payment method for the full purchase amount. We confirm by email when it is issued; how quickly it appears on your statement then depends on your card issuer or bank, typically a few business days.
After a refund
The refund ends your license to the guide, so we ask you to delete your copies. Refunding does not remove you from the email list if you subscribed separately — the unsubscribe link in any email does that, instantly.
The honest fine print
The 7 days count from the purchase timestamp on your receipt. Requests after 7 days are not automatic, but write to us anyway — if something is genuinely wrong (a broken file, a double charge), we fix it regardless of the calendar. This policy is a promise on top of, not instead of, any refund rights the law gives you.